Abstract:
Due to COVID-19 pandemic, the learning process shifted from face- to- face learning into online learning
as schools and universities closed almost all over the word. With the shift from face to face into online
learning, the learning process effected negatively specially students’ interaction. In the online learning
process, students tend to avoid interacting for many different reasons the study discussed. In light of
this shift, by exploring the experiences and perceptions of the English language students at Hebron
University, Palestine, this descriptive survey research aimed to investigate the reasons behind students’
lack of interaction during their online class sessions. It also tries to provide some useful ideas and
suggestion that instructors may use in order to increase their students' interaction and participation
with relevance to some other studies. The researchers employed a mono method quantitative research
approach. A survey-questionnaire was posted online through Google forms to all English language
major students Hebron University. The findings reported some reasons behind lack of interaction and
some suggestions to promote interaction based on the participants’ perceptions. The study provides
instructors and educational decision makers with pedagogical insights that may better shape the
learning/teaching process in the online environment.
