Abstract:
This quantitative, qualitative study investigates the usage of mobile phone
applications in teaching and learning processes. The study aims to identify
the benefits, difficulties, and resolutions of using mobile phone applications.
The study was conducted in the English Department at Hebron University at
the second semester of the academic years 2015/2016. The study focuses on
the Business English course. A questionnaire was used to show the general
attitudes of the students towards the effects of using mobile phone
applications in the classroom. Interviews were administered to reveal the
general attitudes of the students and instructors towards the difficulties and
the solutions. The results showed that most students responded positively to
using mobile applications in teaching and learning processes. In addition, all
students had smart phones, and they used varied brands applications in the
learning process. Moreover, the results indicated that students understand
and learn better through using the applications.
