2 Online Communication and Enhancing Language Skills, motivation and cultural understanding

Abstract

This paper investigates the effectiveness of an online communication program in three domains: enhancing language skills, increasing motivation, and promoting cultural understanding among non-native university students from 22 countries who were attending the Soliya Connect Program. An 18-item Likert scale questionnaire addressing these three domains was used to assess these students’ responses. Results indicate that using online communication in EFL teaching enhances listening and speaking skills, promotes motivation and encourages cultural understanding.